CRALO - Agenda - Conestoga College Institute of Technology & Advanced Learning

Agenda
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AGENTS OF CHANGE

ANNUAL CRALO CONFERENCE Nov. 21‐23 2018

CONFERENCE AGENDA

Wednesday, November 21, 2018
When	What	Where
9:30 a.m. – 2:00 p.m.	Registration	Foyer by meeting rooms
10:00 a.m. ‐ 12 noon	Affiliate meetings 1. Registrar’s Forum 2. AIPSC Meeting 3. RISSC Meeting 4. Client Services	1. Grand River A 2. Silver Lake Ballroom 3. Laurel Creek Room 4. Grand River B
Noon ‐ 1:15 p.m.	Lunch	Foyer outside of the Silver Lake Ballroom
1:15 p.m. – 1:30 p.m. 1:30 p.m. ‐ 2:30 p.m.	Jason Hunter VP Humber College (CCVPA) Tim Arnold ‐ Keynote Speaker	Silver Lake Ballroom
2:30 p.m. ‐ 2:45 p.m.	Break	Foyer
2:30 p.m. ‐ 4:00 p.m.	PECHA KUCHA “CRALO EDITION”	Silver Lake Ballroom
4:00 p.m. ‐ 6:00 p.m.	Social with sponsors	Silver Lake Ballroom
6:00 p.m. – 8:00 p.m.	Dinner (on your own)	Local Restaurants
8:00 a.m. ‐ 12:00 a.m.	Hospitality Suite	Grand River Room

Thursday, November 22
When	What	Where
8:00 a.m. – 9:00 a.m.	Registration Table	Foyer by meeting rooms
8:00 a.m. – 9:00 a.m.	Breakfast	Foyer
9:00 a.m. – 9:15 a.m. 9:15 a.m.‐ 9:45 a.m.	Welcome – President, Conestoga College John Tibbits Ministry of Training, Colleges and Universities ‐ Update	Silver Lake Ballroom Silver Lake Ballroom
9:45 a.m. 10:00 a.m.	Break – Brought to you by Marching Order, Amazing Graduation Ceremonies	Foyer
10:00 a.m. 11:00 a.m.	General Meeting · Finalizing Terms of Reference session‐ Continuance from last conference	Silver Lake Ballroom

Thursday, November 22
When	What	Where

11:15 a.m. ‐ 12:30 p.m.	Concurrent Session 1A Recovering from the Strike The cancellation of classes for six weeks had a major impact on our Ontario College communities. Students, faculty, and staff alike struggled to sustain academic work and maintain personal/professional connections. Leadership who modeled kindness and respect, strategic thinking, and extensive collaborations allowed us to pull through. Our communication with students, facilitation of withdrawals and refunds, and re‐ recruitment of students were three successes during the strike that are informing new thinking about our business process. Join us as we share our positive outcomes from the strike from the perspective of Corporate Communications, Student Services and the Office of the Registrar. Concurrent Session 1B Supporting Next Generation Mobility: Exploring the Possible Today’s learners still face barriers when moving between institutions despite the existence of enabling technology and dedicated effort. Join Joanne Duklas, a renowned speaker, consultant, and published author, to learn about national and international exemplars who are working together to solve these challenges. Her remarks will include an overview of the ARUCC Groningen and Student Mobility Project, a national initiative focused on improving student data exchange both across Canada and internationally. It also represents an opportunity for CRALO colleagues to provide input on the ONCAT funded data exchange project led by ARUCC. More details on all the projects are available online (http://arucc.ca/en/resources/task‐force‐ groningen.html Concurrent Session 1C Sanctuary Scholars Accessing Post‐Secondary Education. This workshop will explore post‐secondary access for Sanctuary Scholars (students with precarious immigration status). We will provide an overview of who the students are and what their challenges have been, as well as presenting lessons learned from the first access program for these students at York University. We will outline the institutional changes necessary to facilitate access, the challenges faced and the community‐ wide awareness raising that was essential for an inclusive environment. Finally, we will offer some promising practices and success stories for the program, now in its second year.	1. Grand River A 2. Grand River B 3. Laurel Creek Room
12:30 p.m. ‐ 1:30 p.m.	Lunch	Foyer

Thursday, November 22
When	What	Where
1:30 p.m. – 2:45 p.m.	Concurrent Session 2A Utilization of CRM for admissions/recruitment Learn the secrets to a successful CRM deployment, including tips on process redesign, project planning, change management, and adoption. Domestic recruitment and international admissions use cases will be presented. Concurrent Session 2B Birds of a Feather: WIL – Work Placements and Student Record Keeping · Have you seen program approvals that make you scratch your head (Fee Factor 1.0 with an extended placement)? · Do you have a Programs with a work placement requirement in the same term as a full set of academic courses? · Are you experiencing a trend in students taking their work placement at a time that is more convenient for them (like not with the full academic term) · Are international students requiring manual work‐arounds to satisfy the acquisition of their work permits? · Are you charging students for work placements that occur outside of the Program of Studies? · Are nebulous placement completion dates throwing your convocation plans a curve ball? · Have your degree programs started to offer multi‐year ‘flexible’ placement options? · Is the Co‐op you’re running really a co‐op? If you have answered yes to any of these questions, this might be the place for you! Come join our Birds of a Feather session to hear what others are up to and maybe come away with some new or. Concurrent Session 2C Next Evolution of Dashboards: Modern Business Intelligence and Augmented Analytics in Power BI Alongside many Institutional Research offices that are embracing modern Business Intelligence technologies, OCAS is working with the industry‐leading Microsoft Power BI technology to supplement and extend traditional data warehousing solutions for the Ontario college system. In this session, we will walk through our journey of this pilot project, as well as do a live demonstration of a variety of functionality, including reports and dashboards, extended custom visuals, mapping, subscriptions and alerts, rudimentary forecasting, and natural‐language augmented analytics.	1. Grand River A 2. Grand River B 3. Laurel Creek Room
2:45 p.m. – 3:00 p.m.	Break	Foyer

Thursday, November 22
When	What	Where
3:00 p.m. – 4:30 p.m. 3:00 p.m. ‐ 3:40 p.m. 3:40 p.m. ‐ 4:30 p.m.	General Session Student mobility, PESC data exchange and the new Canadian frontier! Exchanges of transcripts, admission applications and test scores have been migrating from paper to basic text files and now to formatted, feature‐rich, standardized Postsecondary Electronic Standards Council (PESC) XML data files. Educational institutions nation‐wide are using and implementing these PESC XML standards for much of their data. The Association of Registrars of the Universities and Colleges of Canada (ARUCC) is also leading a national initiative to implement a system enabling the connection of all of these disparate exchanges across the country. Sending and receiving transcripts represents one of the most labor‐intensive processes institutions continue to manage. Using standardized XML affords some great opportunities to take the labouriousness out of transcript exchange! How are we continuing to enable student mobility and process efficiencies, while decreasing the potential for fraudulent documents? What other opportunities will PESC's XML standards, as well as their new GEO Code, allow? Come to this session to hear more! Building a Mature Transfer System in Ontario: Where do we go from here? Description: Ontario has made good progress in changing institutional cultures that support credit transfer and student mobility. Working with colleges, universities and the Provincial Government, the Ontario Council on Articulation and Transfer (ONCAT) has laid a foundation that has already seen a shift towards more inter‐institutional collaboration, changing practices and the development of many new transfer pathways. As ONCAT envisions its own future directions, there is still more work to be done to ensure continued investments in institutional and system‐level transformation to support credit transfer. This session will share what ONCAT and the sector have achieved to date and what may be on the horizon, share best practices and link the conversation back to why this is important for students, a responsive PSE system and the future of Ontario. It will also be a great opportunity for CRALO conference attendees to share their ideas with ONCAT’ Executive Director!	Grand River Room A & B Grand River Room A & B
5:00 p.m. Bus pick‐up for transportation to Dinner location	Bus pick‐up in front of hotel for transportation to Dinner location	Outside Hotel
5:00 p.m. ‐ 6:00 p.m.	Hospitality upon arrival	Hacienda Sarria
6:00 p.m. – 8:30 p.m.	Dinner	Hacienda Sarria

Thursday, November 22
When	What	Where
8:30 p.m. – 9:00 p.m. 9:00 p.m. Bus pick‐up	Awards Presentation Return to Delta	Hacienda Sarria
9:00 p.m.‐ Midnight	Hospitality Suite	Hospitality Suite

Friday, November 23
When	What	Where
8:00 a.m. ‐ 9:00 a.m.	Breakfast	Foyer
9:00 a.m. – 10:00 a.m.	Karen Creditor – OCAS update CRALO AGM	Silver Lake Ballroom Silver Lake Ballroom
11:30 a.m. ‐ 1:30 p.m.	Boxed Lunch to go	Foyer